Privacy Policy
PRIVACY POLICY
At Mary Kate on Newtown (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information.
Business details / Contact
Website: https://marykateonnewtown.store (https://marykateonnewtown.store/)
Address: 1/123 King St, Newtown NSW 2042, Australia
Email: service@marykateonnewtown.store
Phone: +61 0404 874 986
1) What information we collect
When you visit or make a purchase from our store, we may collect the following information:
• Identity & contact details: name, email address, phone number, shipping/billing address
• Order details: items purchased, order notes, delivery instructions, returns enquiries
• Payment information: payments are processed securely by Shopify Payments and/or third-party payment providers. We do not store full credit card details.
• Device & usage data: IP address, browser type, device information, and pages viewed (used for security and website analytics)
2) How we use your information
We use your personal information to:
• process and fulfil orders, including shipping and customer service
• communicate with you about your order, returns, or enquiries
• prevent fraud and keep our store secure
• improve our website and customer experience (analytics)
If you choose to subscribe to emails (where available), we may send store updates or promotions. You can unsubscribe at any time using the link in our emails.
3) Shopify hosting
Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell products to you. Your data is stored through Shopify’s data storage, databases and applications on secure servers.
4) Payments
If you choose a direct payment gateway, payment information is handled in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Payment transaction information is retained only as long as necessary to complete the transaction, and then deleted or anonymised in line with platform requirements.
5) Sharing your information
We share personal information only when necessary to operate our business, such as with:
• shipping and logistics providers (to deliver your order)
• payment providers (to process payments)
• Shopify and apps/services we use to run our store
We may also disclose information if required by law, regulation, or legal process.
6) Analytics and cookies
We use Google Analytics to understand how visitors use our website and to improve our store.
We also use cookies and similar technologies to:
• enable core store functionality (for example, keeping items in your cart)
• understand website traffic and performance
• improve your shopping experience
You can control cookies through your browser settings. Disabling cookies may affect some website features.
7) Data retention
We keep personal information only for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
8) Your rights / Access and correction
You may request access to, correction of, or deletion of your personal information by contacting us using the details above. We will respond within a reasonable timeframe.
9) Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
10) Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be effective once posted on this page.
11) Questions and complaints
If you have any questions, requests, or privacy-related complaints, please contact:
Address: 1/123 King St, Newtown NSW 2042, Australia
Email: service@marykateonnewtown.store
Phone: +61 0404 874 986